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No matter what your job or level, your work life is always throwing questions at you. Instead, try these four ways to answer difficult and unexpected questions without sounding incompetent and clueless. I recently worked with a CFO who stumbled on a question about a specific market, when his position required him to focus on the big picture. My advice was to take it up to a level he was comfortable with. In these situations, the key is to think in the moment and then immediately look forward from there, not backward.
This way, instead of getting tied up recounting past experiences—which may not even be a good fit for the question—you can answer more hypothetically and strike a positive, forward-looking note at the same time. Then you can say how you hope that, eventually, most leaders manage to shed those impulses and become more authentic. I recently worked with an executive from a Major League Baseball team. He was speaking about increasing ticket sales when, out of nowhere, somebody ask him about a trade that another team had made. When this happens, first acknowledge the value of the question.
Classifying tricky questions into like these helps you avoid panic and answer more analytically. Events Innovation Festival. Follow us:. By Anett Grant 4 minute Read.
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